Reach Out to Us
Sportaza customer care is ready to help with questions about your account, deposits and withdrawals, verification, technical issues or general feedback. Our team can assist via live chat on-site, email and phone; response times vary by channel. Live chat is usually the fastest option for urgent issues. For account or payments queries, have your ID and transaction details ready to speed up handling. Get in touch any time and we’ll guide you through the next steps.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat & email) |
| General enquiries | [email protected] (General questions) |
| Affiliate enquiries | [email protected] (Partner programme) |
| Phone | +44 20 7946 0821 (Mon-Fri, 09:00-18:00) |
| Working hours | Live chat 24/7; Phone Mon-Fri, 09:00-18:00 |
Contact Us by Email
Email is our preferred contact method for detailed requests, account-related issues or cases that need explanations or documents. For fastest handling, please send messages to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Providing this information up front helps avoid delays and speeds up verification and resolution.
Contact Form
Response Time
At Sportaza, most support enquiries are answered within one business day. More complex cases such as account verification or payment investigations may take longer, depending on the issue and any required checks. We aim to keep you updated by email and live chat, and ask that you allow extra time for third-party processes or holiday-related delays.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Please send your thoughts to [email protected] or use live chat, every message is reviewed carefully by our team and used to improve the service and user experience. Your input helps us fix issues, tune features and make the site easier and more enjoyable to use.